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Ultrasound Probe Care Manual

Have Any Doubt About the Level of Performance of One of Your Probes?

Have Any Doubt About the Level of Performance of One of Your Probes?
Upload the picture of your probe
Receive a first diagnosis and a quote within 24hrs
Send your problem description to our dedicated inbox. Upload a photo: Probe visual defect picture; Probe connector picture (label side);

Improve cost efficiency

in managing your ultrasound

Increase confidence
in your diagnosis
Maximize continuity
of your clinical activity
27% of ultrasound probes in clinical use are damaged every year due to routine utilization*
With our education content, maximize your probe performance for increased confidence in diagnosis. Benefit from educational resources on the recommended care, handling and maintenance procedures of your ultrasound transducers by downloading the manual.

*Weigang, et al. The methods and effects of transducer degradation on image quality and the clinical efficacy of diagnostic sonography. J Diag Med Sonog. 2004; 20:395−405

Download the Probe Care Manual and Learn How To:

Everyday we work hard to make life of our clients better and happier

Handle and Maintain Properly Standard and Tee Probes

Perform Proper Cleaning and Disinfection Procedures
Perform Visual Inspection of Your Probes
Protect Your Transducers During Storage

Probe Visual Inspection

General Inspection of an Ultrasound Probe
It’s best to have a systematic and consistent approach to properly identify any damage or performance issues. The majority of probes have four common components:
1. System connector
Inspect the system connector before connecting the probe to the console. Ensure that there are no bent pins or contact damage, such as impacts or cracks, which may suggest internal damage may also have occurred. Look for the following common damage:

• Scratched, chipped.
• Dents.
• Something loose inside (rattles).
• Missing screws.
• Locking knob broken or missing.
• Connector pins bent, missing,
or broken.
• Strain relief separating, peeling, missing, stained, or scuffed.
2. Probe cable
Inspect the cable for kinks, cuts, extreme twists, and tears in both strain reliefs. Assess any discoloration and any changes in the feel of the material and/or degradation. Look for the following common damage:

• Dirty, stained.
• Cuts.
• Worn.
• Pulled away from strain relief.
• Twisted.
• Stiff.
3. Probe body, head, handle
Inspect the probe body for signs of sharp impacts, dents, cracks, or faulty repairs. Evaluate any significant discoloration due to chemical degradation. Look for the following common damage:

• Dirty, scratched, gel stains.
• Dented by lens.
• Cracked in corner of lens.
• Gaps in seal.
• Strain relief separating, peeling, missing, stained, or scuffed.
4. Probe lens
Inspect the probe area for impacts. Is the covering intact or are there signs of chemical degradation? Look for the following common damage:

• Tears, holes, cuts, or scratches.
• Peeling, wearing, bumps, air pockets, or delamination.

Global Standards Service Support

For Service Related Calls and Logging a New Service Request, Kindly Call the GE Healthcare Maintenance and Service Solutions:

1800-102-7750, 1800-419-7750, 1800-425-7255 or 1800-425-8025

Monday - Sunday 7am to 11pm IST;
You can email us on gehealthcareservices@ge.com